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B2B Telesales Manager
Hertfordshire (Full Time, Permanent)
£35,000 / Year
B2B Telesales Manager - Hertfordshire, South East
This is an excellent opportunity for an experienced and proven Telesales Manager to join a highly sought after business operating within the business to business sector. The successful individual will be highly focussed towards mentoring and coaching agents to achieve KPI’s and targets, being an assertive and driven Manager.

Company Information:

With a large and growing revenue our client is one of the UK’s leading B2B providers in their sector.

About the role:

Monitor and analyse daily, weekly, and monthly sales call volumes and conversion rates
Manage team to ensure KPI’s targets are exceeded
Able to analyse key information, making recommendations to improve business performance
Manage activity levels across all members of the team
Assist in the delivering of sales training to develop key skills within the team
Provide motivation and direction to team members by encouraging and supporting the achievement of objectives through regular coaching and feedback sessions
Communicate clear direction and goals to the team

Required Skills and Experience:

MUST have previous experience within an outbound contact centre environment
Strong analytical skills
Be a highly driven and motivated individual

We endeavour to respond to all applications within a week, depending on the constraints of, and response to, the role. However, if you feel you’ve been waiting too long, please do get in touch and we’ll always do our best to give you feedback on your application.

About Cactus Search: Part of Network Group Holdings PLC, a diversified group of 25 individual recruitment companies with a combined annual turnover in excess of £60million Cactus Search are the UK leaders in Call and Contact Centre Management Recruitment and Selection. Formed in 2003, Cactus Search’s ability to source at the highest level has been proven in their work with some of the UK’s largest businesses both in the UK and internationally.
They recruit a diverse range of management level positions, from Heads of Contact Centres, Operations Managers, and Team Leaders, as well as a variety of Forecasting, Resource Planning and Dialler roles. Overall, Cactus Search are truly unique, providing a personal approach to sourcing the best candidates for their clients and the best opportunities for their candidates – in short, there is nothing prickly about their approach to Contact Centre Management selection.